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MALAYSIA
HEAD OFFICE
Automobile Association of Malaysia (AAM)
BREAKDOWN SERVICE
- Call +60 3-216 10808 (24-hour) or
+60 3-216 26915 (9am to 5pm) breakdown assistance
- AAM may either despatch a recovery crew or provide members with the contact number for the nearest AAM branch office
- Provide your name, membership number, contact number, vehicle registration number, vehicle type, location and nature of breakdown
FREE BREAKDOWN ZONE
Roadside assistance rendered by AAM is not chargeable within the Free Breakdown Zones. These include Klang Valley, Penang, Johor Bahru, Ipoh, Seremban, Malacca, Kuantan,
Kuala Terengganu, Alor Setar, Kuching and
Kota Bharu.
Breakdown service provided outside the Free Breakdown Zones is chargeable.
TERMS AND CONDITIONS
- Breakdown service covers only vehicles with system failures and does not cover accident vehicles. Towing of vehicles involved in an accident is chargeable.
- Members must present their AA Singapore membership card to the AAM crew or its contractors for verification.
- Breakdown service provided outside the Free Breakdown Zones is chargeable and AA members are required to use AAM-appointed workshops and towing contractors for breakdown service to be entitled to the reimbursement of RM50 a year by AA Singapore. The original receipt must be presented within two weeks of the breakdown in order for reimbursement.
- AAM breakdown assistance will only be rendered to AA Singapore members driving a Singapore-registered car.
Service rendered to AA Singapore members driving a Malaysian-registered car is chargeable and payment must be made on-the-spot.
- If towing back to Singapore is required, members have to liaise directly with the AAM tow operator to bring the vehicle to the mid-point of the Causeway where AA Singapore tow operators will take over the towing.
- Members are required to pay all necessary charges required by the Malaysian Customs. These charges are not claimable from AA Singapore.
Click here for a list of AAM charges.
AUSTRALIA
HEAD OFFICE
Australia AA (AAA)
BREAKDOWN SERVICE
- Call 1311 11 or see telephone directory.
- Breakdown service by road patrols in metropolitan
areas 24 hours a day.
Free of charge.
TERMS AND CONDITIONS
- Spare parts are payable
- Towing service at variable terms.
UNITED
STATES OF AMERICA
HEAD OFFICE
American AA (AAA)
BREAKDOWN
SERVICE
- Call
Member Service Call Centre at
1-800-AAA-HELP (222-4357)
24 hours a day.
TERMS
AND CONDITIONS
- The
24-hour ERS includes battery jump start, extrication
and towing services (free of charge up to 3 miles),
flat tyre, vehicle lockout and fuel delivery services
(fuel payable)
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NEW ZEALAND
HEAD OFFICE
The New Zealand AA (NZAA)
BREAKDOWN SERVICE
- Call toll free 0800 22 43 57 for free breakdown
service by road patrol/contractors throughout
New Zealand.
TERMS AND CONDITIONS
- Where contract garage attends, visiting member
is required to pay full charges and on presentation
of a valid home membership card and contract garage
invoice at any NZAA office, a refund will be made.
HONG
KONG
HEAD OFFICE
Hong Kong AA (HKAA)
BREAKDOWN
SERVICE
- Call
HKAA Control Centre Kowloon at 2304 4911 for free
breakdown service by road patrol 24 hours a day.
TERMS
AND CONDITIONS
- Tunnel
toll, spare parts and fuel are payable.
- Towing
service by road patrol to garage of member's choice.
JAPAN
HEAD OFFICE
Japan Automobile Federation
BREAKDOWN
SERVICE
- Refer
to telephone directory for 24-hour breakdown service.
- On
expressways, call from any emergency telephone
box and ask for JAF.
- Contact
contract-garage through JAF telephone exchange.
TERMS
AND CONDITIONS
- Service
is free for the first 30 minutes assistance on
the road.
- Free
towing service is available up to 5 km exceeding
which 600 Japanese yen per every one km is payable.
- Spare
parts are payable.
GREAT
BRITAIN AND NORTHERN IRELAND
HEAD OFFICE
The Automobile Association (AA)
BREAKDOWN
SERVICE
- Breakdown
service 24 hours a day.
Call 0800 028 9018 in
UK.
- On
motorways, call telephone boxes every mile.
TERMS
AND CONDITIONS
- Payment
via credit card if roadside breakdown service
is provided by garage and for any spare parts,
towing and work done at garage premises.
CANADA
HEAD OFFICE
Canadian AA (CAA)
BREAKDOWN
SERVICE
- Call
toll-free Super number 1-800-222-4357.
TERMS
AND CONDITIONS
- Towing
service is free up to 5 km from site of vehicle
breakdown to workshop site.
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