The Personal Data Protection Commission of Singapore (PDPC) has issued Advisory Guidelines on the collection and use of NRIC and other National Identification Numbers by organisations effective on 1 September 2019. The Advisory Guidelines aim to enhance consumer protection against the usage and disclosure of individuals’ NRIC numbers.

AA Singapore adheres and complies with the Singapore Personal Data Protection Act in safeguarding the personal data which our members and customers entrusted with us for legitimate business purposes. We will only collect personal data from our members and customers to facilitate the services we provide. We will cease to retain an individual’s personal data annually once the collected data is no longer necessary for legal or business purposes.

Under our personal data governance policy, we perform regular reviews on our business processes with regard to the prevailing requirements under the Personal Data Protection Act to ensure compliance.

In view of the Advisory Guidelines, we have implemented appropriate measures and ceased the use of NRIC numbers as primary identifier in our membership cards and other applicable business processes.

You reserve the right to update or withdraw your consent of personal data provided to us. For more details, please refer to our privacy policy.

For further assistance, please contact our Data Protection Officer at aasmail@aas.com.sg.

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2019 marks the Bicentennial of the founding of modern Singapore, and to join in the celebrations, AA Singapore is organising a 92-day AUTOVENTURETM London-Singapore Expedition Drive! Commencing from the 8 August 2019 and continues to the 7 November 2019, this will be the longest ever expedition drive to be undertaken by the Association. 

A total of 31 participants will be travelling in a convoy of 16 cars, passing through a total of 15 countries. The route begins from the United Kingdom, heading towards Germany then other countries such as Croatia, Turkey, Iran, Uzbekistan and China as it makes its way back to Singapore. A driving distance of over 22,000km will be clocked along the route.

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The 92-day drive will be challenging for the convoy as they will be travelling across different terrains and varying climates across the various countries, of which the highest altitude could go up to 6,345m when the group passes through China. They would also need to adapt to driving on different sides of the road in different countries. Stay tuned as we update the expedition across various countries!

Also, a big thank you to all our sponsors for this trip 92-day AUTOVENTURETM London-Singapore Expedition Drive!

Sponsors:

3. Amaron    Garmin C white      GetDoc Logo 410x90         Kordel s Logo page 001          2. NamWah Co Logo 17.04.17Select logo      Young Eart Sanctuary logo

For more Autoventure self-drive Holidays, click here. Not a member yet? Get your membership here today!

Pre-Trip Preparation and Briefing

A pre-trip briefing was organised on 20 June 2019 to familiarise participants with the trip details and share the necessary information needed for them to better prepare for the drive. The Expedition Leader also shared safety tips for the drivers when navigating across the various terrains, altitudes and weather patterns. Shortly after, the cars were then convoyed to the depot to be shipped over to London. 

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United Kingdom - National Day Celebration and Flag-Off Ceremony

Our participants are having lunch while catching live telecast of National Day Parade at Rubens Hotel in London. The following day, Singapore's High Commissioner to the United Kingdom, Her Excellency Ms Foo Chi Hsia flagged off the convoy of 16 cars for the 92-day London-Singapore Expedition Drive.

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Germany - Cologne, Baden-Baden, Konstaz and Munich

The next leg of the trip, Germany! After taking a car ferry into Calais Ferry Terminal and driving into Cologne, the group arrived in Germany. Passing by Cologne Cathedral, the group headed southeastwards, passing by Baden-Baden and iconic Blackforest, and the city of Konstaz and arriving in Munich. 

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Austria - Salzburg, Vienna

After 6 days in Germany, the convoy crossed into Salzburg, more commonly known as the birthplace of Mozart in Austria. The participants also had dinner with Mr Rayner Gan, First Secretary, Singapore Permanent Mission to the United Nations Office and Other International Organisations in Vienna, Austria.

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Croatia - Zagreb, Zadar, Trogir, Dubrovnik

For the next leg of the expedition, the convoy moved onto Croatia, stopping by Zagreb the capital of Croatia. There, the convoy moved southwards to Zadar and subsequently travelled alongside the coastline close to Adriatic sea, passing by Trogir and Dubrovnik, cities that have an exceptional history and rich in cultural heritage. 

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Albania & Greece - Meteora, Thessaloniki, Alexandroupoli

Moving southward from Croatia, the convoy passed by Montenegro and Albania, before arriving in Greece on August 25th. Notable stopovers in Greece include the rock formation and Eastern Orthodox monasteries in Meteora -  a UNESCO World Heritage site, Thessaloniki - a coastal city dating back to 315 BC with a history Roman, Byzantine and Ottoman origins as evident from its architectural influences. 

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 National Park of Nestos Delta and Lakes Vistonida Ismarida 2 National Park of Nestos Delta and lakes Vistonida Ismarida 3 Having a meal in Thessaloniki

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On the hunt for something to do? Whether it's to pick up a new skill or planning for your next holiday, there's always something going on in AA's Calendar.

Check out what's coming up next and join us for a fun time!

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Think you are a safe and eco-friendly driver?

Put your skills to the test in the FIA-AA Singapore Smart Driving Challenge, our latest exciting road safety initiative! Drive your way to being the Top Driver and stand a chance to win a return ticket to Paris + 4D3N accommodation at 4-star hotel + Ticket to FIA Prize Giving Ceremony 2019!

BENEFITS

  • Understand your own driving behaviour
  • Receive bespoke training to improve your driving behaviour
  • Be rewarded for smart (safe & eco-friendly) driving behaviour
  • Daily driving as usual with no additional routes required

Complimentary & exclusively for AA Members only.
Not a member yet? Get your membership here today!

    

How does the challenge work?

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  • The challenge consists of two (2) heats that last for a week each, and one (1) final heat that lasts for two weeks. 
  • There are two (2) one-week breaks between heats for driving data analysis. A report will be sent to drivers to adjust their driving behaviour for the next heat. Training will also be assigned based on driver's area of improvement in preparation for the rest of the challenge.
  • Drivers will attend a gathering after each heat for evaluation and prize-giving to the top three (3) drivers.

Participation requirements

  • Participation is only open to current AA Members who hold a valid membership throughout the whole challenge, and possess a valid driving license;
  • Requires mobile data and a smartphone with at least IOS 8.0 or Android 5.0;
  • A vehicle with an OBD II Outlet Cars manufactured from year 2001 and beyond;
  • Committed to driving at least 50km a week to complete two heats and one final heat;
  • Committed to attending one briefing, one training, and one gathering.
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Timeline & schedule

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Prizes

  1st Prize

  • A return ticket to Paris
  • 4D3N accommodation at 4-star hotel
  • Ticket to FIA Prize Giving Ceremony 2019

  2nd Prize

  • $400 AAS Insurance Agency voucher
  • $100 AA Gift voucher

  3rd Prize

  • $200 AAS Insurance Agency voucher
  • $100 AA Gift voucher

  Top 3 Driver Prizes For heats 1 & 2

  • 1st Prize - $150 AAS Insurance Agency voucher + $50 AA Gift voucher
  • 2nd Prize - $80 AAS Insurance Agency voucher + $20 AA Gift voucher
  • 3rd Prize - $50 AAS Insurance Agency voucher

OBD II Plug-in Installation

User Guide

For iOS devices

For Android devices

FAQs

Is there a participation fee?

No, this challenge is fully complimentary and exclusive to AA Members. However, in order for driving data to be transmitted for analysis and report preparation, there will be minimum data consumption of 100MB per 5000km travelled on your smartphone.

Who can participate in this challenge?

This challenge is complimentary and exclusive to AA Members. Due to overwhelming response from AA members, all available slots for FIA-AA Singapore Smart Driving Challenge 2019 are fully registered and registrations are currently closed.

What is an OBD II Plug-In?

OBD or Onboard Diagnostic refers to a vehicle’s self-diagnostic and reporting capability.  For cars manufactured after 2001, an OBD II outlet can be found within 2 feet of the steering wheel.  An OBD II Plug-In device is a data logger that helps draw the vehicle’s information that is needed to measure the driver’s scoring such as vehicle’s RPM, Acceleration, Braking, and Fuel Efficiency calculation. 

Will the OBD II Plug-In damage my car?

The OBD II Plug-In only acts as a data logger and does not have the capability to write/overwrite data stored in the vehicle ECU.  It is built based on the SAE J1989 specifications and draws a minimum amount of current to power the device.  It is switched off once the engine is off, hence it will not drain the vehicle’s battery.

What information do I need to register for this challenge?

You will need to provide your name, membership number, and the number of years of driving experience.

What data is being collected throughout the challenge?

  1. Distance travelled by driver;
  2. Number of trips done by driver;
  3. Driving behaviour derived from the scoring;
  4. Vehicle information needed for scoring;

All aggregated data is for scoring purposes and to provide analysis on driver training provided by AAS Academy Pte Ltd, a wholly owned subsidiary of Automobile Association of Singapore.

How will this challenge improve my driving behaviour?

Using the digital platform Enerfy to record driving trips, a driving pattern is formed based on the individual's driving behaviour. After analysing the trip, in-app tips will be provided to the individual on the areas of improvement for each trips made. Data that is collected will be further analysed by AAS Academy to advise drivers on the type of training the participant should be attending for a more comprehensive driving experience. 

What is the difference between FIA digital platform from other traditional telematics in the market?

Traditional telematics usually record driving trips on a rule based on matrix, and records the number of events on trip based on Harsh Acceleration, Harsh Breaking, and Harsh Cornering. Whilst the FIA's digital platform is also collecting such data, it is more dynamic as it is powered by A.I. and it collects eight parameters of data on a per second basis. The data collected is processed using A.I. to form a participant's driving pattern/behaviour which allows it to send trip analysis back to the app and present in-app tips to improve driving behaviour.

What happens to the OBD II Plug-In after the challenge?

After the end of the competition, subscription to the app will automatically be ceased. Drivers are encouraged to unplug the device from the vehicle and have it sent back to AA.

What happens if I sign up for the challenge but decided not to participate in the end?

As slots for this inaugural event are limited to 100, those who do not wish to take part in the challenge arrange for the device to be returned to AA. You may write to academy@aas.com.sg for further arrangements.

Must all challenge requirements be met?

This challenge is designed to help regular drivers become safer and more eco-friendly. Meaningful data is required in order to fulfill this objective hence all requirements must be fulfilled and pre-heats completed.

What should I do if the app/device is not working?

You may contact AAS Academy for assistance
Telephone: 6333 8811 Office hours 9am to 6pm
Email: academy@aas.com.sg

If the device is found to be faulty, we will provide a 1-to-1 replacement.

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NEW MEMBERSHIP NUMBER IN PLACE OF NRIC 
As part of our commitment to protect members' data and in compliance with the new regulations under the Personal Data Protection Act (PDPA), your existing AA card has been replaced by the new AA Membership e-card that displays your new Membership Number in place of your NRIC. 
Your existing AA card will cease to be valid.

The e-card is accessible via the free AA Singapore app--a one-stop solution for your motoring needs--that is available for download from the Google Play Store (Android devices) and the Apple App Store (iPhone users). Your new Membership Number is required in order to log in. You may either tap 'Forgot Your Membership No." or contact us to retrieve your new Membership Number to proceed with login. An official letter will also be sent to members in phases to inform you of your new Membership Number.

If you encounter issues with login, please email us at aa-membership@aas.com.sg or call 6333 8811 ext *148. 

YOUR NEW E-CARD
Your AA membership e-card works just like the physical card. This means more space for your wallet, less worry about misplacing your AA card, or not having it on hand to enjoy the AAA Discounts & RewardsSM when you travel overseas.

What you will see on your new e-card:

  • Member's name
  • Membership category
  • Membership validity
  • Membership number *NEW*

To enjoy earlier convenience and uninterrupted AA benefits and privileges, download and log in to your AA Singapore app today!

google download     itunes download

BONUS: AA SINGAPORE APP MONTHLY LUCKY DRAW

Download and login to the app by
31 December 2019 for a chance to win AA gift vouchers every month !

Prizes:

AA Gift Vouchers 
worth $50 x 3 winners

Winners of the second draw have been
announced on 
www.aas.com.sg/winners  

NOT A MEMBER YET? Check out the available membership promotions and join the AA family!

User Guide

For Apple iOS devices

iOS guide 1

iOS guide 2

iOS guide 3     

iOS guide 4                   

For Android devices

Andriod guide 1

iOS guide 2

iOS guide 3

iOS guide 4

FAQs: AA Membership e-card

What is the AA Membership e-card?

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With effect from 1 March 2019, AA Membership e-cards will be used in place of physical cards.

You can access your AA Membership e-card via the AA Singapore app from 1 March 2019.

Click here for the user guide.

I already have an AA Membership card. Is there any difference between the current card and the new e-card?

The e-card is introduced to bring greater convenience to our AA Members. With the e-card, AA Members can enjoy all of AA’s benefits, discounts and privileges anytime, anywhere, locally and overseas without worrying about misplacing the card.

As part of our commitment to protect our members’ data and in line with the new regulations under the Personal Data Protection Act (PDPA), we will cease the use of the old membership card which reflects your NRIC by 31 August 2019.

AA Members will need to access their new AA Membership e-card via the AA Singapore app and discard the old AA Card in a secured manner.

The AA e-card can be accessed from 1 March 2019 onwards.

Does it mean that my current AA Membership Card will be invalid after the implementation of the e-card on 1 March 2019?

As part of our commitment to protect our members’ data and in line with the Personal Data Protection Act (PDPA), we will cease the use of the old membership card which reflects your NRIC by 31 August 2019. Your current AA Membership card shall be valid until then.

However, we would encourage you to access the new AA Membership e-card from 1 March 2019 onwards to start enjoying greater convenience and benefits sooner.

Once you have successfully accessed your e-card, please cut your old AA card in half and dispose of them straight away to protect your personal information.      

I’m an existing AA Member. How do I get my AA Membership e-card?

You can access your e-card using your new membership number from 1 March 2019 via the AA Singapore app.

Click here for the e-card’s user guide.

Existing Members will be informed of their new membership number via mail between March to May 2019.

I have successfully accessed my AA Membership e-card. What should I do with my current AA Membership card?

For your security, please cut the old AA card in half and dispose of them straight away.

I just applied for an AA Membership. Can I access my AA Membership e-card immediately?

Once your membership has been processed, you will receive a letter containing your new membership number. After which, you will be able to use your new membership number to access your AA Membership e-card through the AA Singapore app.

I have downloaded the AA Singapore app but do not see my e-card anywhere.

You may be using an older version of the AA Singapore app. Please update your app to the latest version to access your e-card. 

I forgot my new membership number. How can I retrieve it?

You can retrieve your new membership number from the AA Singapore app. Just click “Forgot my membership number” at the log-in page.

Please input your ‘NRIC’,mobile number’ and ‘postal code’ into the three-step verification fields as per your last updated records with us.

Note: Please ensure that your particulars are up to date.

Once verified, you will be able to see your new membership number in the Membership e-card page.

For assistance, please call us at:

Membership hotline            : 6333 8811 ext *148 (Mon to Fri: 8.30am to 5.30pm)

24-hour RAS hotline           : 6748 9911

I prefer using a physical card over a digital card. Can I still use my old AA Membership card?

No, we will cease the use of the old membership card which reflects your NRIC by 31 August 2019.

With effect from 1 March 2019, the AA card will be in digital format and members can access their AA Membership e-card via the free AA Singapore app at no cost.

The e-card aims to provide greater convenience. With it, AA Members can enjoy the full range of AA benefits anytime, anywhere, locally and overseas without worrying about misplacing the card.

As an added benefit, you may choose to purchase a personalised AA Membership NETS FlashPay card at a fee of $5.35 (Note: The card’s stored value will be $0). The NETS Flashpay card will be available for purchase soon. 

The AA Membership NETS FlashPay card will allow you to enjoy the same fantastic membership privileges, and you may use it for your daily transport and retail needs, including payment for public transport, shopping, ERP and CEPAS-compliant carpark charges.

I am going to be a Life Member soon. Will you still issue the AA Life Membership card to me?

With effect from 1 March 2019, all AA Membership cards will be digital. Please access your e-card via the AA Singapore app on your smartphone. Upon attaining your Life Membership status, a notification letter will be sent to you and your membership status on your e-card will be updated accordingly.

I have paid for my membership. Why do I still have to pay for a physical AA Membership card?

With effect from 1 March 2019, the AA Membership card will be digital and we will no longer issue physical cards by default. Members can access their AA Membership e-card via the AA Singapore app at no cost.

As an added benefit, AA Members may choose to purchase a personalised AA Membership NETS FlashPay card at a fee of $5.35 (Note: The card’s stored value will be $0). The NETS Flashpay card will be available for purchase soon.

The AA Membership NETS FlashPay card will allow you to enjoy the same fantastic membership privileges, and you may use it for your daily transport and retail needs, including payment for public transport, shopping, ERP and CEPAS-compliant carpark charges.

In the absence of a physical card, do I still need to submit a photograph to process my membership?

No, you do not need to submit a photograph.  

Do I need to show my AA Membership e-card when I call for roadside assistance service?

Yes, the service policy governing the use of your AA Membership still applies. Your e-card is personal and non-transferable. You are required to show your e-card to our recovery crew for verification upon their arrival before service can be rendered.

You may also be required to produce your Driving Licence or NRIC for additional verification if needed.

Can I still enjoy discounts at Caltex petrol stations in Singapore with the new AA Membership e-card?

Yes, simply flash your e-card at any Caltex petrol stations in Singapore to enjoy the discount.