Roadside Assistance Services App

ASR APP WB V4

Help is just a tap away with the AA Singapore App!

No more describing your breakdown location; your mobile device’s GPS does it for you
No need to call AA; we’ll call you
Real-time notification when help is on the way

Other Features:

	*NEW* Access to your e-card to enjoy perks locally and overseas, wherever you are
	Receive important updates directly on your phone
	Locate nearby petrol stations, car parks, and AA Approved Workshops
	Others: Insurance services, access to AA Highway, AA Benefits, and more in the pipeline!

Download now for greater convenience and to fully enjoy your membership!

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Note:

AA Singapore app requires new Membership Number to log in. If you encounter issues with login, please email us at aa-membership@aas.com.sg. During the Circuit Breaker period, you may also reach us through WhatsApp @ 97793028 for your convenience! We are available from Mon to Fri, 8.30am to 5.30pm, excluding PH.
Roadside Assistance Services requested via the app or phone call are only rendered to AA Singapore members. Please refer to the Service Policy at aas.com.sg for more details.
For User Guide on accessing your Membership e-card, click here.

User Guide
FAQs

User Guide

Calling for Roadside Assistance Services on the app

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FAQs

What does the AA Singapore App do?

The app simplifies the process of calling for roadside assistance. Members no longer need to describe their breakdown location which will be clearly indicated via your smartphone’s GPS. It also allows Members to locate nearby AA Approved Workshops, petrol stations, and car parks.

How does the AA Singapore App work?

When you submit your roadside assistance request through the app, AA is able to pinpoint your location via your smartphone’s GPS. Following that, you will receive a verification call from AA and a service recovery crew will be assigned to you. You will receive real-time notifications on the vehicle number and service recovery crew’s estimated time of arrival.

How do I download & install the AA Singapore App?

The app is available on both iOS and Android platforms through iTunes and Google Play Store. Search for AA Singapore App in your app store to install.

How is it more convenient if I use the app to request for roadside assistance?

Submit your request through the app and your location will be easily determined using GPS. It is absolutely hassle-free and especially helpful if you are stranded in a hard-to-describe location. The app also stores your vehicle details so you do not have to repeat your information to our call centre.

What if I do not know the car park height limit?

No worries! AA will call to further assist you.

I am not with my car because the breakdown location is not safe. How do I indicate that in my request?

You can tap on the map to set the exact location of your vehicle. Alternatively, you may use the input box above the map to enter the exact address, postal code or any landmarks in the immediate vicinity. However, you will need to be at the vehicle when the service recovery crew arrives. Estimated arrival of the service recovery crew will be sent to you via real-time notifications.

What happens after I have submitted a roadside assistance request?

You will receive a call from AA to confirm the details submitted. Following which you will receive a notification through the app with details of the service recovery crew assigned, service vehicle number, and estimated time of arrival.